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Terms of service

Welcome to Ravita – Where Tradition Meets Modern Comfort!
We’re delighted to have you as part of our vibrant community. At Ravita, we’re passionate about crafting cruelty-free, handcrafted footwear that celebrates India’s rich heritage. Below, we’ve answered some of the most common questions to make your experience seamless. If you don’t find what you’re looking for, feel free to reach out to us at contact@ravitaindia.com. We promise to respond within 24 hours.

Frequently Asked Questions

1. How are our products made?

Every pair is a masterpiece! Inspired by nature, art, culture, and architecture, our products are handcrafted by skilled artisans. We take pride in creating cruelty-free, vegan footwear that’s as comfortable as it is stylish.

2. What materials are used?

We celebrate India’s diverse heritage by using 100% vegan materials. Our designs feature handwoven textiles, bamboo, jute, cane, handmade cotton tassels, and intricate thread embroidery. No animal-based products are used – ever!

3. How can I care for my footwear?

To keep your Ravita pair looking fresh and lasting longer, check out our detailed Care Page. For additional tips, email us at contact@ravitaindia.com.

4. What size should I order?

We follow international sizing standards (EUR and US sizes). For the perfect fit, refer to our Size Guide on the website.

5. Do you deliver across India and internationally?

Yes! We offer free shipping on all domestic orders, with delivery in 3–9 working days. For international shipping or urgent deliveries, contact us at contact@ravitaindia.com or call us at +91-9811299626.

6. What payment options do you accept?

We accept all major debit/credit cards, popular wallets, and QR code scans. All transactions are 100% secure.

7. Do you provide refunds?

We don’t offer refunds or cancellations once an order is placed. However, you can opt for store credit, valid for 3 months.

8. What is your returns policy?

For a hassle-free exchange, contact us at contact@ravitaindia.com within 48 hours of delivery. Ensure the product is in its original condition and packaging. Note: Return shipping costs are the customer’s responsibility.

9. Are there any hidden costs?

No hidden fees here! The prices on our website include all taxes.

10. Can I order sold-out pieces?

Absolutely! Submit your details under “Looking for sold-out sizes?” on the product page, and we’ll notify you when we restock.

11. How can I track my order?

Once your order is shipped, you’ll receive an email and SMS with tracking details. For further assistance, WhatsApp us at +91-9811299626.

Thank You for Choosing Ravita!

We’re committed to making your shopping experience delightful and stress-free. If you have any questions or need assistance, don’t hesitate to reach out to us at contact@ravitaindia.com.